San Jose State University
Master of Library and Information Science, specialization in Archives, May 2013

Boston College
Bachelor of Arts, magna cum laude, Sociology and minor in History, May 2007


American University Budget Office – Washington, DC
Budget Officer, February 2020-present

American University Library – Washington, DC
Budget & Personnel Manager, June 2017-February 2020
Budget Coordinator, September 2013-June 2017
Reference Librarian, January 2012-September 2013

National Library of Medicine – Bethesda, MD
ARL Career Enhancement Program Fellow, June-July 2013

Department of History, American University – Washington, DC
Senior Administrative Assistant, October 2012-August 2013

National Anthropological Archives, Smithsonian Institution – Suitland, MD
Reference Archivist, December 2011-September 2012
Reference Volunteer, September 2010-November 2011

American University Library – Washington, DC
Circulation Specialist, March 2010-December 2011

War Crimes Research Office, American University Washington College of Law – Washington, DC
Staff Assistant, July 2009-March 2010

First Book – Washington, DC
Social Enterprise Fellow, July 2008-June 2009

VP and Dean’s Office, Arizona State University College of Liberal Arts and Sciences – Tempe, AZ
Front Desk Assistant, August 2007-June 2008


ACRL Women and Gender Studies Section (WGSS) Award for Significant Achievement in Women & Gender Studies Librarianship 2019

ACRL 2017 Support Staff Scholarship

Minnesota Institute for Early Career Librarians from Traditionally Underrepresented Groups 2014 participant

Association of Research Libraries Career Enhancement Program Fellow 2013

Kansas City Crown Center Scholarship to attend the 2012 Joint Conference of Librarians of Color

Society of American Archivists Mosaic Scholarship 2011

StartingBloc Fellow for Social Innovation 2011

Boston College Dean’s List 2004-2007 and Sister Thea Bowman AHANA Scholar 2004-2007

Order of the Cross and Crown: Boston College’s honor society for academic, service, and leadership excellence


Chou, Rose L., and Annie Pho, eds. Pushing the Margins: Women of Color and Intersectionality in LIS. Sacramento: Library Juice Press, 2018.

Arroyo-Ramirez, Elvia, Rose L. Chou, Jenna Freedman, Simone Fujita, and Cynthia Mari Orozco. “The Reach of a Long Arm Stapler: Calling in Microaggressions in the LIS Field Through Zine Work.” Library Trends 67, no. 1 (2018): 107-130.

Chou, Rose L., and Annie Pho.  “Intersectionality at the Reference Desk: Lived Experiences of Women of Color Librarians.” In The Feminist Reference Desk: Concepts, Critiques, and Conversations, edited by Maria T. Accardi, 225-252. Sacramento: Library Juice Press, 2017.


“Making the Connection: Invisible Labor and Radical Self-Care for Women of Color Librarians.” With Alanna Aiko Moore and Annie Pho. Association of College and Research Libraries Conference, April 2019, Cleveland, OH.

“Rating Retention: A Qualitative Assessment of Institutional Commitment to Diversity and Inclusion.” With Ebony Magnus and Mark Puente. Poster presentation, Library Assessment Conference, December 2018, Houston, TX.

“Paper Cuts & Cutting Paper: An Interactive Exploration of Microaggressions in Librarianshop.” With Ebony Magnus. Diversity by Design Symposium, September 2017, Toronto, Canada.

“How It All Comes Together: The Theory and Application of Intersectionality Studies in Academic Libraries.” With Isabel Gonzalez-Smith, Annie Pho, Juleah Swanson, and Azusa Tanaka. Association of College and Research Libraries Conference, March 2017, Baltimore, MD.

“Research as Praxis: Conversations About Critical Research Methodologies in LIS.” With Annie Pho. Roundtable discussion, Association of College and Research Libraries Conference, March 2017, Baltimore, MD.

“Being the Bridge: Exploring the Roles, Challenges, and Future Directions of Diversity Committees in Libraries.” With Don P. Jason III, Angela E. Weaver, and Ann Marie Willer. National Diversity in Libraries Conference, August 2016, Los Angeles, CA.

“Intersectionality at the Reference Desk.” With Annie Pho. Poster presentation, National Diversity in Libraries Conference, August 2016, Los Angeles, CA.

(Invited) “Intersectionality at the Reference Desk: Lived Experiences of Women of Color Librarians.” With Annie Pho. Webinar hosted by ALISE’s Gender Issues SIG and SLA’s Education Division, June 10, 2016.

“Intersectionality at the Reference Desk: Lived Experiences of Women of Color Librarians.” With Annie Pho. Gender and Sexuality in Information Studies Colloquium, April 2016, Vancouver, Canada.

“‘Where Are You Really From?’ Dealing with Microaggressions in the Workplace.” With Cynthia Mari Orozco, Annie Pho, and T-Kay Sangwand. APALA 35th Anniversary and Symposium, June 2015, San Francisco, CA.

“Increasing the Diversity Dialogue: Sharing Our Experiences in Microaggressions in Librarianship.” With Elvia Arroyo, Cynthia Mari Orozco, and Annie Pho. Poster, Diversity and Outreach Fair, ALA Annual Conference, June 2014, Las Vegas, NV.

“Notions of Knowledge Sharing in Archival Access.” Graduate poster, SAA Annual Meeting, August 2011, Chicago, IL.

“Preserving Emerging Asian American Literature.” Graduate poster, MARAC Spring Conference, May 2011, Alexandria, VA.


American University Library
Internal Diversity & Inclusion Committee, Chair 2014-2017, Member 2013-2019

Asian/Pacific American Librarians Association
Member-at-Large, Executive Board, 2018-2020
Scholarship & Awards Committee, 2017-2018
Archives and Handbook Task Force 2012-2014
Web Committee, 2011-2012

Association of Research Libraries/Society of American Archivists
Mosaic Program Advisory Group, 2013-2016
Co-organizer, ARL/SAA Mosaic Program Leadership Forum, SAA Annual Meetings 2014-2016

Hack Library School
Managing Editor and Writer, 2011-2013

Library Leadership and Management Association
Website Team, 2015-2016, New Professionals Section

Litwin Books/Library Juice Press Series on Critical Race Studies and Multiculturalism in LIS
Series co-editor, 2016-present

Pushing the Margins Symposium: Women of Color & Intersectionality in LIS
Co-organizer & Moderator, July 14, 2017, UCLA.

San Jose State University School of Library and Information Science
Content Editor, 2012-2013, SLIS Student Research Journal
Diversity Committee, 2010-2012